It’s that time of year when it’s much easier to get a car park at the gym! With the cooler weather, it’s harder to get motivated in the mornings, while…
Enhanced user experience for Clubware 4.0
Leading fitness centre management software Clubware is further boosting its user experience with a range of new and improved features in its latest version. Originally launched in 2001 with a…
Using data to do better business
These days, we have so many tools at our fingertips that give us more insights into how we’re doing in business than ever before, but are you using this knowledge…
Making it even easier for your customers to pay you!
Have you seen PaySmart’s new join and sign online services? Both are now mobile and tablet friendly making it even easier for your customers to sign up to your service…
Does your martial arts business have the right tools for success?
You can have the right space, experienced teachers and a great program, but it doesn’t necessarily mean you’ll achieve the success you’re dreaming of for your martial arts business. PaySmart…
How software integration can improve customer satisfaction
When we think about the customer experience, it’s easy to focus on the tangible—like how a customer was greeted by staff, whether the instructor was pleasant and supportive, if the…
Boosting association recruitment & retention efforts
While industry association membership is a non-negotiable for some sectors and senior staff, for others, and often those in more junior positions, it can be a self-funded expense that stretches…
Innovation to improve dishonour payment rates for clients
Any business knows that innovation is critical to its ongoing success—whether it’s new technology, services or ideas to offer that little bit extra to their customers and keep them ahead…
Is Group Personal Training the Key to Member Retention?
PaySmart has worked in partnership with the fitness industry for more than 20 years, and our billing technology and service has helped grow fitness businesses—large and small—into thriving operations with…
What would it take for your customers to recommend your business?
By Colin Walker What makes you loyal to a company or a brand? And what makes you take an extra step to recommend their product, service or experience, to friends…