Yes, we have a rock solid direct debit system – but that’s not why people choose us. Below is a brief overview, if you’re not ready to speak with us yet and would like more information download our information pack.
Get more customers by letting them join online 24/7
Introduce the PaySmart Debt Recovery and Retention system
Automate your billing process and receive the support to succeed
The security of payment data of your customers is the first and most important consideration
PaySmart is leading the direct debit industry in data security. Using the highest standards of data security and technology, PaySmart operates on a Level 1 (Version 3) PCI-DSS compliance rating. You can be rest assured your data and your customers’ data is kept safe with PaySmart. That means – peace of mind.
More payment options and flexibility for your customers, means better cash-flow for your business
Different people will have different preferences about how they carry out their subscription payments and transactions. To ensure your customers are satisfied, the best practice is to provide them with various methods to sign up to pay you via direct debit whether that be face-to-face, over the phone or online.
“Using PaySmart Flexible debiting options will dramatically reduce the risk of failed payments.”
By quickly and easily accepting payments from credit card or bank accounts, at a time and schedule that suits you and your customer, we enable you to focus on more important things – your business.
Our robust team of Business Development Managers and Account Managers are ready to hit the floor running to work with you to succeed
Your Business Development Manager will be your most valuable resource to support your business success.
PaySmart gives you access to highly experienced Business Development Managers equipped with local knowledge and industry expertise offering the support and advice you need to maximise your potential and accelerate your business growth.Read more about your dedicated Business Development Manager and Account Manager here.
Our Customer Service team understand your customers and your industry
We’ve all got a story of experiencing bad service when making a billing enquiry and know that unfavourable interactions lose customers and hurt reputations.
Our Australian and New Zealand service team are vibrant, highly trained and understand your industry and your client. We know the importance of quality service.
Set and forget! We’ve made it easier than ever before
PaySmart enables your administration to set up recurring reminders and notices regarding late payments through SMS and email. They can immediately access a link to change their payment details if necessary, then pay straight away.
Every time PaySmart deposits cleared funds into your account, we email you a comprehensive suite of your organisation’s full payment history; including all your clients payment history both past and present, and is available for you to view anytime online through WebExpress.
We’re transparent in our payment processes and debt recovery, one less thing for you to worry about
We make an ongoing commitment to improve the service we offer and help make your job of running a business easier, to maximise your business potential and ensure cash flow is steady so you have more time to focus on the more important things – running your business.See the full PaySmart Debt Recovery & Retention System here
You will have access to the largest and strongest full-suite service provider. It’s all included as part of the service.
We have the largest infrastructure and resources in Australia and New Zealand and because we operate with you in mind, every time – we do not need to charge you an additional fee for the services we offer.
We understand that your customers are your livelihood and we operate to ensure your customer retention increases because, let’s face it – your success is our success!