Why PaySmart

What makes PaySmart Australia's leaders in Direct Debit?

Yes, we have a rock solid direct debit system – but that’s not why people choose us. Below is a brief overview, if you’re not ready to speak with us yet and would like more information download our information pack.

01

Reduce your administration

Get more customers by letting them join online 24/7

02

Retain more members

Introduce the PaySmart Debt Recovery and Retention system

03

Watch your business grow

Automate your billing process and receive the support to succeed

The security of payment data of your customers is the first and most important consideration

Leaders in Security

PaySmart is leading the direct debit industry in data security. Using the highest standards of data security and technology, PaySmart operates on a Level 1 (Version 3) PCI-DSS compliance rating. You can be rest assured your data and your customers’ data is kept safe with PaySmart. That means – peace of mind.

More payment options and flexibility for your customers, means better cash-flow for your business

Freedom For You and Your Customers = Better Cash Flow For Your Business

Different people will have different preferences about how they carry out their subscription payments and transactions. To ensure your customers are satisfied, the best practice is to provide them with various methods to sign up to pay you via direct debit whether that be face-to-face, over the phone or online.

“Using PaySmart Flexible debiting options will dramatically reduce the risk of failed payments.”

By quickly and easily accepting payments from credit card or bank accounts, at a time and schedule that suits you and your customer, we enable you to focus on more important things – your business.

Our robust team of Business Development Managers and Account Managers are ready to hit the floor running to work with you to succeed

Accelerate Your Business Growth

Your Business Development Manager will be your most valuable resource to support your business success.

PaySmart gives you access to highly experienced Business Development Managers equipped with local knowledge and industry expertise offering the support and advice you need to maximise your potential and accelerate your business growth.

Read more about your dedicated Business Development Manager and Account Manager here.

Our Customer Service team understand your customers and your industry

Retain Your Customers with PaySmart Connect

We’ve all got a story of experiencing bad service when making a billing enquiry and know that unfavourable interactions lose customers and hurt reputations.

Our Australian and New Zealand service team are vibrant, highly trained and understand your industry and your client. We know the importance of quality service.

Set and forget! We’ve made it easier than ever before

PaySmart Billing Automation

PaySmart enables your administration to set up recurring reminders and notices regarding late payments through SMS and email. They can immediately access a link to change their payment details if necessary, then pay straight away.

Every time PaySmart deposits cleared funds into your account, we email you a comprehensive suite of your organisation’s full payment history; including all your clients payment history both past and present, and is available for you to view anytime online through WebExpress.

We’re transparent in our payment processes and debt recovery, one less thing for you to worry about

Debt Recovery & Retention System

We make an ongoing commitment to improve the service we offer and help make your job of running a business easier, to maximise your business potential and ensure cash flow is steady so you have more time to focus on the more important things – running your business.

See the full PaySmart Debt Recovery & Retention System here

Let Your Customers Join Online 24/7

Our seamless integration with your business will have your customers thanking you for it later.

Give your customers outstanding experiences and reduce your administration by letting your customers sign up or join online, from anywhere 24/7. Seamless integration with user-friendly interfaces means more customers can sign up with ease, and one less thing for you to worry about.

Full-Suite Access

You will have access to the largest and strongest full-suite service provider. It’s all included as part of the service.

We have the largest infrastructure and resources in Australia and New Zealand and because we operate with you in mind, every time – we do not need to charge you an additional fee for the services we offer.

We understand that your customers are your livelihood and we operate to ensure your customer retention increases because, let’s face it – your success is our success!

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