Ask anyone working in accounts what they love most about their job and we guarantee it won’t be chasing late payments or bad debts!

PaySmart has an easier way! We have the subscription payment platform that encourages customer payments, promptly and without fuss.

For PaySmart clients, anytime your customer misses a payment, PaySmart’s Debtor Management System kicks in—at no extra cost. We undertake your dishonoured payment recovery for you, so you don’t have to spend hours on the phone chasing outstanding fees when you could be working on your business.

How does PaySmart’s dishonoured payment recovery work?

Our Customer Service operators have direct access to the relevant payment areas using our subscription payment software and can help your customers address their situation as quickly as possible. Our 6 step process offers you hassle-free subscription payment solutions.

1. Customers feel supported

PaySmart helps your clients address their situation with speed and care.

2. Less time lag

Dishonoured payments are processed immediately, rescheduled or a payment plan is established.

3. Payment data updated

Action regarding dishonoured payments is updated in our Benchmark system.

4. Your decision

Delinquent customers are referred back to you after three failed payments.

5. Your advice

You advise PaySmart to continue debiting or to refer the matter to debt collection.

6. You stay in control

You are in control of your customers at all times.

We know you’ve got enough on your plate juggling all that comes with running a business, so PaySmart aims to make managing the financial side of your business easier.

PaySmart’s Proxy Payments

Do you sometimes get to the end of the month or quarter and have to scratch around to find your GST, superannuation or subcontractor payments?

If this sounds familiar, PaySmart’s Proxy Payments can help and the great news is that we offer this service to all PaySmart clients.

So how does it work?

When we collect payments on your behalf from your customers through PaySmart’s direct debit billing service, we can funnel a nominated portion of these funds into a specific or alternate bank account. And not just one account—it could be multiple accounts with varying amounts—as long as you have the funds available to cover the transfers.

It’s just another way PaySmart supports you with your payments and subscriptions to ease the burden on your business.

The best way to get started is to speak with one of our friendly team members

1800 801 797

Not ready to chat?

Fill in the form below and we will assign your local BDM to contact you at a time convenient for you.

Subscription Payments