Company Story

Headquartered in Brisbane with an Australia-wide network of satellite offices, PaySmart is one of Australia’s largest and longest-standing direct debit billing companies. In 1996 we began working with our very first client, and have since gone on to build a national business and brand widely considered to be the benchmark in the Australian direct debit billing industry.

What we do

Subscription or periodical payment models have completely transformed the revenue collection methods of many of the world’s leading businesses—think Netflix, Apple and Adobe. The business world is trending towards periodical payments and consumers have not only warmly embraced this change, but are actively seeking this option. And businesses, no matter how large or small, must keep pace with customer demand. PaySmart provides financial services technology to help transform Australian businesses from cash-only, to thriving subscription-based business models. PaySmart provides:

  • Powerful direct debit billing systems that help businesses collect regular payments from their customers—membership, school, child care, lesson, tutorial, and accommodation fees and more. We collect, clear and pay fees to our clients promptly and accurately, and we ensure the integrity of their customer data.
  • Seamless integration between direct debit billing systems and business management software for the health and fitness, martial arts, schools, colleges, child care, student residences, and tourism and leisure industries. Customised integration ensures software, billing, entrance control or other management systems all talk to each other, simplifying administration processes and removing double handling.
  • Full service direct debit billing to help clients maximise their cash flow, so they can focus on running and growing their businesses.
  • A simple payment solution for our clients’ customers.

Who we work with

PaySmart works with businesses across the spectrum—from small sole traders with a handful of clients, all the way up to large multi-site businesses, and anything in between. We specialise in providing integrated direct debit billing solutions to a number of core industry sectors, including:

Our location

Our Business Development Managers (BDMs) are located around the country, so wherever you are, there’s a BDM nearby who can help get you up and running with PaySmart and will continue to support you as your business grows. Read more about the PaySmart team or contact PaySmart to talk to a team member about our benchmark service.

About TSG

We are part of TSG, a leading global revenue management solutions company that provides business management software and integrated payments services to clients around the globe.  TSG offers highly differentiated, targeted solutions to a range of industries including health and fitness, childcare, education, insurance, healthcare, sports and entertainment. TSG has over 10,000 clients, serving more than 5 million customers in 13 countries worldwide. The group provides solutions across Australasia, the United Kingdom, the United States, Europe and Asia. Globally, we enable our clients with intuitive software, integrated payments, valuable services and support, with intelligent insight so they can master their business management processes and complete their customer experience.
For more information about TSG visit:

The Industry Benchmark by which all direct debiting services should be judged