Testimonials

Testimonials

PaySmart works with many of the leaders in the industry sectors we service. We’ve been a key part of their business success for years and continue to value our partnerships.

PaySmart also works with a really diverse range of businesses—from the micro to the medium, to large national multi-site businesses—PaySmart delivers an outstanding service that has helped transform many of their operations, setting their cash flow up for growth and success.

Nigel Miller – Plus Fitness Health Clubs & Plus Fitness 24/7

“What matters to us is not so much the transaction fees, we recognise this as part of running our business, it is more about the quality of service and support we receive from a billing company that matters to us and this is something that has always been 5 Star with PaySmart!”

Phil Britten & Graham McDonnell – WA Institute of Martial Arts

“PaySmart has been a professional team from the moment we met with our state account manager. Their customer service is outstanding and they listen to their customers’ needs and do their upmost best to fulfill them.

Web Express is user friendly and the live information is great for answering customer account enquires immediately. We feel as though we are in total control of our student accounts at all times.

We would highly recommend PaySmart to any organization.”

David Stewart – Macarthur Anglican School

“Being associated with PaySmart has been a positive experience both for the School and our parents. Our cash flow and collections have improved year-on-year and our parents have enjoyed the ease and professionalism of the service provided by PaySmart.”

Australian Fitness Academy

“Our company has been using PaySmart for a number of years, however having only recently begun in a role that has frequent dealings with the WebExpress system and the Customer Service Centre, I was looking for some guidance as well as seeking some clarification on a few matters.

Our Account Manager responded to my queries quickly and concisely which has allowed me to put new procedures in place that have streamlined our day to day transactions.

I feel comfortable in the knowledge that should we have any further questions, they will be answered in a timely and professional manner.”

PLC

“Absolutely incredible company and Staff!!! Always willing to help and go the extra mile to support you with anything you need!”

Chris and Corrine Chalmers – CrossFit Geelong

“PaySmart has proven themselves to us year after year with their professionalism and attention to detail. Their Customer Service Centre and client service is brilliant. They constantly look at ways to improve efficiencies, which helps us as a growing business. WebLink has decreased time spent on administration, which reduces our overheads and means we make better use of our time with new and existing members. For us, no one else comes close to the standards set by PaySmart.”

Dion Panossian – Shobukan 

“When you work with PaySmart, you know you’re working with the leader in the field, backed by the customer service and product innovation that goes along with that position. As well as running Shobukan Martial Arts Schools, I also operate an accounting business, so I know businesses need cash flow certainty, they need reporting tools and when they receive their income on a regular basis – whether weekly, fortnightly or monthly – they need an effective collection process. PaySmart has provided all of these things for my business, and I continue to recommend them to my accounting clients.”

Hayley Becket – absonfitness

“Working with PaySmart has enabled a steady stream of cash flow into the business, which has given me the confidence to dedicate more time and focus to other areas of absonfitness.”

Dayne Hughes – Catalyst247fitness

“For Catalyst247fitness PaySmart is an invaluable business partner.”

Leonardo – ORIGEM BJJ

“I have been using PaySmart in my marital arts business for the past few years and my business has grown considerably since first utilising PaySmart’s services. I’ve also noticed an increase in my cash flow thanks to their dishonoured payment follow up processes.

I would highly recommend PaySmart to anyone looking to maximise revenue within their business and minimise back-end work for themselves or their staff.

PaySmart have looked after all facets of my business and if there is ever an issue, I can always call my personal BDM or account manager and they deal with the scenario immediately.”

Tiffany Blackburn – Suncoast Fitness Health Club

“As the Club Manager of Suncoast Fitness Health Club, I’ve been interacting with Paysmart for over 3 years. I have always found every member of their team to be supportive and responsive with excellent customer service qualities. Their WebExpress page is convenient and user friendly. Communication and weekly reporting is timely, effective and easy to understand.”

Melissa Will – Black Belt Studios

“At Black Belt Studios we’ve used PaySmart for over 15 years and had all of our associate members join too to experience the ease in which fees are paid. PaySmart does all the chasing and follow up of overdue fees – and this gives me more time to work on improving my business. If you want the ease of fees going into your account on a regular basis, with no need to chase your clients then look no further than PaySmart – I highly recommend their services. And if there’s something you don’t quite understand they’re just a phone call away and are always friendly and helpful.”

Con Lazos – Fusion Martial Arts

“PaySmart is the only company I’ve ever been with and it’s been over 10 years now. I’ve never been swayed by another company no matter what deals were presented to me. I’m confident in PaySmart’s professionalism and I only want to use the best service for my clients. My business relies on the direct debit system for cash flow and PaySmart’s services have gone from strength to strength in the time we’ve been in partnership. I have recommended PaySmart to all of my friends and will continue to do so. I treat them like our clients treat us – with respect for a job well done.”

Ruth Reinhard – Health thru Fitness

“PaySmart has made running my little fitness business so much easier. Even though I’m not a big client, I was never made to feel any different. I always put service over price when I can and PaySmart delivered all the way. Thanks PaySmart.”

Sandy Sher – Live 2 Be Well

“I’ve been running Live 2 Be Well for more than six years and have always found the task of collecting and following up payments with clients quite frustrating and time consuming. I starting using PaySmart around four years ago as a way to ensure I was receiving ongoing and up-to-date payments from my clientele. Since implementing PaySmart’s system, the process of collecting weekly payments from clients is more efficient and seamless.”

“What I really like about PaySmart is that every email or phone enquiry I’ve made with them is addressed quickly and effectively. I’ve also seen a significant improvement in their service levels over the years and feel I can trust that both my business and clients will be looked after.”

“I’d recommend PaySmart to any business considering a direct debit solution for their clients. Ensuring my business is receiving ongoing and up-to-date revenue is one less thing I need to worry about and I can get back to doing what I do best in my business as an Exercise Physiologist.”

Steven Patrick McMullen – Plus Fitness 24/7 Esperance

“We’ve been using PaySmart since we opened our 24 hour gym operation in 2013 and we’re much better off for it. PaySmart is not only a professional, reputable and reliable company, but they’re also an absolute pleasure to deal with. Our gym would not be the success it is today without the partnership between PaySmart and Plus Fitness 24/7. I look forward to working with PaySmart in the future when we open our second gym.”